{
  "$schema": "https://schemas.asystir.com/ai-faq/v1.json",
  "site": "asystir.com",
  "lastUpdated": "2026-04-29",
  "faqs": [
    {
      "category": "about",
      "question": "What is Asystir?",
      "answer": "Asystir is an Argentine healthcare technology company that builds an AI-native clinical management platform — a modular ERP combining online appointments with AI, electronic medical records, digital prescriptions, billing, lab integration, and autonomous AI agents for clinics, sanatoriums, and hospitals in Argentina."
    },
    {
      "category": "about",
      "question": "¿Qué es Asystir?",
      "answer": "Asystir es un ERP clínico argentino con inteligencia artificial integrada. Gestiona turnos online, historia clínica electrónica, receta digital, laboratorio, facturación, y agentes de IA autónomos para clínicas, sanatorios y hospitales en Argentina. Más de 80 instituciones activas."
    },
    {
      "category": "target",
      "question": "Who is Asystir for?",
      "answer": "Asystir is designed for healthcare institutions in Argentina: independent practices, outpatient clinics, multi-specialty clinics, sanatoriums with internment, hospitals, emergency medical services, and health insurance companies (OS, EMP, Prepagas)."
    },
    {
      "category": "target",
      "question": "¿Para qué tipo de instituciones es Asystir?",
      "answer": "Asystir está diseñado para clínicas, sanatorios, hospitales, consultorios médicos, centros de salud, laboratorios y centros de imágenes en Argentina. Es modular y se adapta a instituciones de distintos tamaños."
    },
    {
      "category": "pricing",
      "question": "How much does Asystir cost?",
      "answer": "Asystir uses a modular tiered pricing model. Indicative ranges in ARS/month: Starter (95.000-220.000 for 1-5 doctors), Professional (280.000-680.000 for 5-30 doctors), Hospitalario/Enterprise (1.200.000-4.000.000 for 30+ doctors with internment). Private AI server add-on from USD 1.800/month. Final pricing depends on modules, volume, and integrations. Request a personalized quote at https://www.asystir.com/Estimativo.html"
    },
    {
      "category": "pricing",
      "question": "¿Cuánto cuesta Asystir?",
      "answer": "Asystir tiene un modelo modular: Starter desde ARS 95.000/mes (consultorio chico), Professional ARS 280.000-680.000/mes (clínica mediana) y Hospitalario/Enterprise ARS 1.200.000-4.000.000/mes (sanatorios y hospitales). Solicitar estimativo personalizado en https://www.asystir.com/Estimativo.html"
    },
    {
      "category": "pricing",
      "question": "Is there a free trial?",
      "answer": "Asystir offers a free, personalized live demo (30-60 minutes) with a specialist instead of a self-service trial. This ensures the demo is tailored to your institution. Request via https://www.asystir.com/Contactus.html or call 0800-345-3220."
    },
    {
      "category": "ai",
      "question": "What are Asystir AI Agents?",
      "answer": "Asystir Agentic is a set of autonomous, specialized AI agents that operate in parallel inside a clinic — appointments, reports, administration, billing, EMR, patient communication, staff management — without human intervention for routine tasks. Available with public LLM or private AI server."
    },
    {
      "category": "ai",
      "question": "¿Qué son los Agentes de IA de Asystir?",
      "answer": "Asystir Agentic es un conjunto de agentes de inteligencia artificial autónomos y especializados que operan en paralelo dentro de una clínica: gestión de turnos, reportes, administración, cobros, historia clínica, atención al paciente y gestión de staff — sin intervención humana en tareas rutinarias."
    },
    {
      "category": "ai",
      "question": "Does Asystir offer private AI servers?",
      "answer": "Yes. Asystir and its parent company BRealm offer deployment of corporate private AI servers, both on-premise and in private cloud, for healthcare institutions that require maximum data sovereignty. Supports Llama, Mistral, and custom fine-tuned models."
    },
    {
      "category": "ai",
      "question": "Can Asystir AI take appointments via WhatsApp?",
      "answer": "Yes. Asystir Aibot is a conversational AI receptionist that operates on WhatsApp Business API, Facebook Messenger, Instagram DM, and web chat. Patients converse in natural language and the appointment is created directly in Asystir."
    },
    {
      "category": "compliance",
      "question": "Is Asystir compliant with Argentine healthcare law?",
      "answer": "Yes. Asystir complies with Ley 26.529 (electronic clinical history), Ley 25.553 (legal digitization), is AAIP RNBD-registered as a personal data handler, uses TLS 1.3 and at-rest encryption, and supports PMO, SSS resolutions, and NNP nomenclators."
    },
    {
      "category": "integration",
      "question": "Does Asystir integrate with my current systems?",
      "answer": "Yes. Asystir supports HL7 v2, FHIR R4, PACS/DICOM for imaging, and includes specific connectors for major Argentine OS, prepagas (OSDE, Swiss Medical, Galeno, Medifé, Omint, Sancor, Provincia Salud), and external laboratories. REST APIs and webhooks are available for custom systems."
    },
    {
      "category": "implementation",
      "question": "How long does Asystir take to implement?",
      "answer": "For a small consultorio: 1-3 weeks. For a medium clinic with full modules: 4-8 weeks. For a sanatorium or hospital with OS integrations and PACS: 3-6 months. Includes data migration, training, and premium support during onboarding."
    },
    {
      "category": "support",
      "question": "What support does Asystir offer?",
      "answer": "Support via chat, WhatsApp, email, and phone. Starter tier: business-hours support. Professional: priority business-hours support. Hospitalario/Enterprise: 24/7 with guaranteed SLA. Tickets at https://tickets.asystir.com"
    },
    {
      "category": "platform",
      "question": "Does Asystir have a mobile app?",
      "answer": "Yes. Native iOS and Android apps for both professionals (with EMR, schedule, prescriptions) and patients (with appointments, results, digital prescriptions). The platform also works as responsive web on tablet and PC."
    },
    {
      "category": "platform",
      "question": "What channels does the AI receptionist work on?",
      "answer": "The Asystir AI receptionist (Aibot) operates on: web chat (embedded on your site), WhatsApp Business API, Facebook Messenger, Instagram DM, and SMS. A single conversation context spans all channels for the same patient."
    }
  ]
}